SAMSUNG
Preparing your mobile for return


preparation

  • completely discharge your mobile device's battery
  • remove your SIM card and store it for safekeeping
  • erase your personal information (email, text messages, etc.)
  • back up your contacts & documents using provided software

directions

  • completely fill-in and submit the form on the right
  • print your label

packing

  • place your phone, batteries and/or accessories inside a 5.5"x7.5"
    envelope to fit the remaining items
  • affix your printed postage label on the envelope
  • mail the envelopes containing your device through the US Post Office

 

Request a return envelope

first name *
last name *
address 1 *
address 2
city *
zip code *
state *
e-mail address *


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